Terms of service

Nearly all orders are shipped within 24-48 business hours. We are sometimes out of stock. In that case, we will notify you by email or phone if the delay prior to shipping is expected to exceed 5 working days. If you are in a particular hurry, we suggest you Chat with us at PetDoors.com, email us at customerservice@petdoors.com or call us at (805) 781-7700 between 8 am and 4 pm Pacific time Monday through Friday and discuss your delivery needs. Please remember that we cannot guarantee shipping dates or arrival dates.

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